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Data Clean-up of Duplicate Physician Records

  • A large laboratory testing client was unable to obtain accurate reports due to a large number of duplicated contacts and accounts that had accumulated over many years.

  • Physicians might have privileges at many hospitals and were present in the Salesforce system as multiple contacts.

  • We implemented unique NPI (National Provider) numbering for each contact, removed duplicate contacts and re-connected the now single and unique contact to multiple hospitals where they performed services enabling accurate reporting and dashboards.

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