Articles | Salesforce Architecture, Strategy, Governance, Administration

Five Tips for Effective Salesforce® User Training

Tip # 1 Train in Small Doses Quality over Quantity Individual attention spans have declined dramatically.Recent studies have suggested that humans have about an 8 second attention span. Therefore, keeping your content short and to the point is critical.Present only the exact tasks and features you need to train on and eliminate any additional filler. Other People’s Courses are of Minimal Effect Each company uses Salesforce differently; if you direct your users to templated tr

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edgemont crm

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